Publications

Response to EU Quality of Drinking Water consultation

The public drinking water supply is the cornerstone of our public health.

Independent Dispute Resolution Scheme

Companies are determined to reduce the number of complaints and improve complaint handling further, and are working with stakeholders to deliver a binding resolution for customers for those cases which reach deadlock at the end of the current process.

Private water supplies

Water UK supports the ambition of water regulators in the UK to strive to improve the quality of drinking water provided by private water supplies.

A revision of the Water Framework Directive

The water industry has begun to think about what it would like to see from a revision of the Water Framework Directive.

BIS Consultation on ADR for Consumers

The water industry in England and Wales is currently working to put in place a new Alternative Dispute Resolution (ADR) service.

Tapping into growth: economic impact report

'Tapping into growth: economic impact of the water and sewerage sector in the UK', written for Water UK by Deloitte LLP, sets out the water industry is supporting jobs, services, infrastructure and overall growth in the UK.

Pharmaceutical residues in drinking water

Water UK supports the need for further research on both the occurrence of pharmaceutical residues in the environment and their removal in both wastewater and drinking water treatment. By establishing a robust scientific evidence base additional regulations could be considered.

Onshore Oil and Gas Licensing Assessment

Water UK response to Department for Energy and Climate Change consultation

Abstraction reform - response to Defra consultation

Water UK response to Defra consultation 'Making the Most of Every Drop - Consultation on Reforming the Water Abstraction Management System'.

Groundwater protection and the revision of the Groundwater Directive

Water UK considers that the Groundwater Directive (GWD) is fit for purpose and does not require amendment.

Water UK comment on the National Infrastructure Plan

The Government's National Infrastructure Plan published today has highlighted the crucial contribution that investing in infrastructure will make to long term economic growth in the UK.

Water UK statement on water companies' PR14 business plans

Water companies have listened to their customers over the last year and looked to ensure their bills for 2015-2020 will be as low as possible, while also continuing to invest so customers can count on safe, reliable water and sewerage services.

Price Review 2014 briefings

Water UK background briefings provide further information on the 2014 Price Review and key features of the water industry.

Water UK response to Secretary of State letter to company CEOs

Water UK has responded to a letter from the Secretary of State to water company CEOs.

Industry facts and figures 2013

Water companies collate and publish useful information about their operations, their investment and their performance.

Water UK's response to Ofwat's consultation - Setting price controls for 2015-20 – framework and approach

This response focuses on a number of key high-level points concerning the methodology and the 2014 price review following discussion with member companies.

Response to Defra consultation on Strategic Policy Statement

Water UK has responded to Defra's consultation on the draft Strategic Policy Statement and directions to Ofwat.

A Leakage Routemap to 2050