Fats Block Pipes

Protect your home or business from blockages and flooding - dispose of your cooking fats responsibly.

Bin The Wipe

When you use a wet wipe, put it in the bin, not down the loo!

Water's Worth Saving

Save water, live more sustainably, help the environment and reduce your household bills.

Get Winter Ready

In cold weather, your water pipes can freeze and then burst as they thaw, causing them to leak. Protect your home.

Children and an adult at the kitchen sink washing up dishes

Information and advice for customers

Technical guidance for developers and the supply chain

Investing in the future

Delivering for customers and tackling environmental challenges

£104bn

investment 2025-30

40%

reduction in spills from storm overflows

5bn

extra litres needed a day by 2050

£104bn investment plan

The water industry wants to invest to tackle the challenges created by a growing population, climate change and extreme weather, as well as supporting and enabling economic growth.

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PR24 explained

Every five years, water companies in England and Wales submit their investment plans to the economic regulator, Ofwat, for review and approval.

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Modernising our sewers

Water companies in England and Wales plan to invest more than £11 billion, more than triple the current level of investment, to end sewage spills.

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Securing our supply of water

Climate change and population growth are putting increasing pressure on our water supply. Companies are investing £104 billion to improve our infrastructure and secure our long-term water supply.

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Driving economic growth

The building of new water infrastructure will drive economic growth by enabling more development to take place.

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Customer bills and support

We understand the pressures people are facing with the cost of living. Water companies have committed to increasing the number of customers who will receive financial support.

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