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Following an initiative from government late last year, the water sector was quick to establish a scheme to compare companies’ performances relating to delivery of infrastructure. The second performance report was published in October. Related further initiatives include the industry’s own system for measuring customer satisfaction, planned for launch in 2016, and an overhaul of the charging regime made possible by Water Act 2014.

The second quarterly report of developer service standards shows water companies have improved on their overall levels of delivery and performance. The second quarterly figures for water supply have risen from 89% to 93% in response to 125,000 developer requests. For sewerage they are up from 94% to 97% - in response to 9,000 developer requests.

This week Water UK published for the first time an extensive set of statistics relating to the performance of services by water and sewerage companies for their developer customers. Arising from the Government's Better Connected guide, this new quarterly report aims to provide transparency about companies' performance over a wide range of activities, with a view to driving up standards.

Following widespread consultation with developers, self-lay companies and their representative organisations, water companies have introduced a new set of standards for the provision of water and sewerage infrastructure for new homes and other construction projects.

The latest figures on the levels of performance achieved by English and Welsh water companies in delivering developer services have been published by Water UK

Water UK has appointed Sir Brian Bender as its next independent chair. He has taken over from Martin Baggs, Thames Water’s Chief Executive, who has been acting as interim chair following the death of Sir David Rowlands in May 2014.

Water UK has responded to a letter from the Secretary of State to water company CEOs.

The record dry weather is bringing record peaks in water demand.

Information on water supply to domestic fire sprinkler systems.

The UK has over 600 designated bathing waters, put in place under the EU Bathing Waters Directive. While people may swim in many locations, designated bathing waters are regularly tested throughout the bathing water season each year.

100,000 kilometres of England’s sewer pipes were built before the mid-1960s and use an old-fashioned design that carries two kinds of waste: rainwater from street drains, and sewage from homes.

They are therefore known as ‘combined’ sewers. Combined sewers were built many decades before modern rates of population growth and climate change were understood, which means that there is often now more sewage and rainwater going into these systems than first envisaged.