Focus on consumer vulnerability
The Water UK Innovation Hub earlier this month brought together water companies, regulators and stakeholders to share insights, best practice and new ways to collaborate on tackling consumer vulnerability.
Search results
News
EFRA chair Neil Parish MP speaks out on water nationalisation in England
The chair of an influential House of Commons committee has spoken out over suggestions that the water industry in England should be taken over by the government.
News
"Bad for the environment, bad for customers, and bad for the economy" - Water UK Chief Executive Michael Roberts on Labour's manifesto nationalisation pledge
Landing page
Help with bills
… their bill including reduced tariffs, payment breaks and debt forgiveness. This is set to increase to 3 million …
News
Water companies reveal £14.4 billion plan for 2024-25 after a decade of bills falling in real terms
Landing page
Customer bills and support
… through to reduced tariffs and even arrangements to reduce debt. Specific support is also available for struggling …