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Andrex Washlets join the fight against fatbergs as they get official ‘Fine to Flush’ approval
Update: the Fine to Flush ‘wet wipe’ certification will come to an end in March 2024.
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Customer bills and support
We understand the pressures people are facing with the cost of living. Water companies have committed to increasing the number of customers who will receive financial support.
Publications
Drought Resilience Metric: Development of a ‘Certainty Grade'
Atkins were commissioned to develop a drought resilience metric and an approach to certainty grading.
News
UK water companies complain to Trading Standards about 'flushable' products
UK water companies have written to Trading Standards over misleading packaging of wet wipes and other sanitary products that claim these items are ‘flushable’. These products cause misery to millions of people around the world by blocking sewers and contributing to floods.
News
International flushability statement
A global statement has now been signed by 281 organisations across 20 countries outlining the water industry's current position regarding misleading
News
Statement about Ofwat’s announcement on draft determinations
Ofwat’s announcement today is a key milestone in the Price Review process. Water companies will be looking closely at the details of what Ofwat has published and there is a lot of information for companies to work through.