Fats Block Pipes

Protect your home or business from blockages and flooding - dispose of your cooking fats responsibly.

Bin The Wipe

When you use a wet wipe, put it in the bin, not down the loo!

Water's Worth Saving

Save water, live more sustainably, help the environment and reduce your household bills.

Get Winter Ready

In cold weather, your water pipes can freeze and then burst as they thaw, causing them to leak. Protect your home.

Children and an adult at the kitchen sink washing up dishes

Information and advice for customers

Technical guidance for developers and the supply chain

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News

Response to the Environment Agency’s Environmental Performance Assessment

Publications

Water UK recommendations for the Environment Bill

Publications

Water UK response to Ofwat consultation on proposed approach to funding bioresources activities at PR24

News

Water UK response to the 2021 Autumn Budget

News

Everyone urged to save water during nationwide heatwave

Publications

Water UK response to Ofwat’s discussion paper on reflecting customer preferences in future price reviews

Views

Digital Innovation Festival a Huge Success

News

Help to prevent sewer flooding

Sewer blockages cost millions of pounds to put right every year and cause damage to people’s homes and the environment.

Views

Future Homes Conference - Keynote speech by Ruth Kelly

Keynote speech from Ruth Kelly about how developers and water companies can work together, with the Government, to achieve sustainable growth.

News

Water industry reaffirms pledge to work in the public interest

Water companies in England are strengthening their ongoing commitment to working in the public interest and placing wider good at the heart of everything they do.

News

Draft Strategic Policy Statement a missed opportunity to address the long-term challenges facing England’s water sector

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Customer bills and support

We understand the pressures people are facing with the cost of living. Water companies have committed to increasing the number of customers who will receive financial support.