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News
Don’t be a pain on your drain this Christmas
Tipping turkey fat, gravy and other leftovers down the plughole can cause havoc in our drains and sewers. Save yourself a potential problem this Christmas and allow your festive fats to cool and solidify before throwing them away.
News
Wrap up for winter
The water industry is working with the Met Office to remind people to get their homes and business ready for the winter.
As water temperatures are falling fast, it is important to ensure you and your property are sufficiently wrapped up.
As water temperatures are falling fast, it is important to ensure you and your property are sufficiently wrapped up.
News
Affinity apprentices in customer care
Affinity Water is piloting a new customer services apprenticeship for four people at the company’s contact centre in Folkestone.
News
Water UK response to thaw of snow and ice
Water UK has responded to reports of multiple burst pipes caused by the thaw of snow and ice.
Publications
Water UK response to Ofwat’s consultation - ‘COVID-19 and the Business Retail Market: Proposals to address liquidity challenges and increases in bad debt’
Publications
Cryptosporidium
In the UK, water companies adopt a formal risk-based approach to assessing and managing Cryptosporidium and any other substance that could constitute a potential danger to human health.